New Patient Appointment Information
Dear New Patient:
Welcome to H&L Dentistry;Drs. Hernández & Lasanta! Thank you for scheduling your new patient appointment with us! We are genuinely pleased that you have chosen us as your dentists. We look forward to earning your trust and taking care of your needs. We are always excited to see new smiles coming to our practice! We need your help with these four things:
- Please bring with you a current picture ID and current dental insurance card with you to your appointment.
- New Patient Paperless Registration; Shortly after making your appointment, you will receive a text message from us with a secure link asking you to save time and conveniently complete your new patient registration documents electronically. Follow the prompts, fill all the information requested, read and sign electronically and you’re done with paperwork! If you are unable to do the registration electronically, then please come prepared to your appointment by printing and completing the new patient registration forms available online by clicking here. If you are unable to print them, don’t you worry, just come on in early and we will have them ready for you.
- If you regularly take medications, bring a current list with you or bring all your medications with you.
- We prefer if you could provide us a front and back photo of your current dental insurance card to assist you in the complementary benefit verification process prior to your appointment.
What to expect? On your first appointment, we will complete a comprehensive oral examination. This includes a complete review of your medical and dental history, all necessary digital x-rays and intraoral photos, oral cancer screening, gum health evaluation, and examination of your teeth and soft tissues. Your dentist will then discuss all findings with you and develop a treatment plan that you are both comfortable with. You’ll then see our registered dental hygienists following your exam for your recommended dental cleaning.
If you have dental records at another office you want to transfer to us then please print, fill out, sign and send back the record release form found by clicking here so that we can have your previous records sent to our office before your visit.
Payment is expected at the time of your visits. If you are covered by insurance, we will expect payment of your portion at the time of service. As a courtesy, we will file claims on your behalf with your dental insurance company but you are ultimately responsible for payment. If you have any questions about finances please feel free to ask us at any time.
We ask that you make every effort to keep your appointments. Missing an appointment disrupts proper sequencing of care and delays completion of treatment. If you need to reschedule your appointment, please text, e-mail or call us at least 24 hours prior to your visit to avoid fees for broken or missed appointments.
We very much appreciate your confidence in us and look forward to meeting you and taking care of you.
Drs. Hernández & Lasanta
H&L Dentistry Team